# AI Answering Service for Single-Location Dental Practices

When your office is closed or busy, patients still call. GetHelpdesk.AI answers those
calls, helps move patients toward an appointment, and shares the call context with your
team when a human needs to step in.

A single-location practice has one front desk and no overflow. When the coordinator is
with a patient, at lunch, or gone for the day, there is no second person to pick up.

## When the phone rings

Callers may need to:

- Book a first visit
- Move an appointment
- Get help with an upcoming visit
- Update insurance details

Where you may need help:

- When the front desk is busy
- During lunch
- After hours
- During peak call times

## How it works

Your practice stays in control. GetHelpdesk.AI handles the first conversation within the
rules you set.

1. **You set the rules** - your hours, practice information, and scheduling preferences.
2. **It covers routine patient calls** - it can help book a first visit, move an
   appointment, or handle common questions about an upcoming visit.
3. **Your team gets a clear handoff** - if a person needs to step in, your team receives
   the context from the call.

## Practice results

Verified figures from two practices running GetHelpdesk.AI, averaged over 30 days across
each practice's full reporting history. These are per-practice figures, not the
site-wide per-location averages.

- **Celebrate Smile Dental** (single location) - 21 appointments booked and 8
  new-patient appointments per 30 days.
- **JR Dental Care** (group of 4 locations) - 412 appointments booked and 77 new-patient
  appointments per 30 days.

## Cost

Flat $399/month, one-time $500 setup fee, month to month, no long-term contract.
Includes 15 hours of AI coverage, roughly 500-600 calls per month. No per-minute
billing and no after-hours surcharge. Most practices are live in 5-7 days.

## Compliance

Fully HIPAA compliant. Protected health information is encrypted in transit and at rest
under role-based access controls, and GetHelpdesk.AI signs a Business Associate
Agreement with the practice before go-live.

## Related

- [Dental answering service overview](https://gethelpdesk.ai/dental-answering-service/)
- [After-hours coverage](https://gethelpdesk.ai/after-hours-dental-answering-service/)
- [Pricing](https://gethelpdesk.ai/pricing/)
- [Integrations](https://gethelpdesk.ai/integrations/)
- [Book a demo](https://gethelpdesk.ai/#schedule-demo)