# GetHelpdesk.AI -- the dental AI receptionist your team won't have to babysit

GetHelpdesk.AI answers patient phone calls for dental practices 24/7, follows your
scheduling rules, books the right appointment directly in your practice management
system (PMS), and shows your team what happened -- so fewer callers become lost patients.

Use it after hours, for overflow, or on every call.

## Outcomes to date

- 77,000+ patient calls answered
- 6,300+ appointments booked
- Locations answering 24/7
- HIPAA compliant

## What it does

- **Answers every call**, day or night, including after-hours and peak-hour overflow.
- **Books directly in your PMS** -- no double entry, no manual transcription.
- **Follows your scheduling rules**: appointment types, provider hours, operatory
  routing, and block-outs.
- **Escalates emergencies** using your practice's custom protocol -- forward to an
  on-call dentist, send an urgent SMS, or give the patient emergency instructions.
- **Summarizes every call** to your team, flagging what needs attention.
- **Multilingual** patient handling.

## Practice management system integrations

- [Dentrix](https://gethelpdesk.ai/integrations/dentrix/)
- [Open Dental](https://gethelpdesk.ai/integrations/opendental/)
- [Eaglesoft](https://gethelpdesk.ai/integrations/eaglesoft/)
- [iDentalSoft](https://gethelpdesk.ai/integrations/identalsoft/) -- exclusive AI partner

## Frequently asked questions

### Can AI receptionists book dental appointments?

Yes. GetHelpdesk.AI connects directly with popular practice management systems like
Dentrix, Open Dental, Eaglesoft, and iDentalSoft to book, reschedule, and confirm
appointments in real time -- no double-booking, no manual entry required.

### Is patient data secure with GetHelpdesk.AI?

Absolutely. GetHelpdesk.AI is fully HIPAA-compliant. All patient data is encrypted in
transit and at rest, and we follow strict access controls to ensure Protected Health
Information (PHI) is never exposed or mishandled.

### How does the AI handle emergency dental calls?

GetHelpdesk.AI is trained to recognize urgent dental situations. When an emergency call
is detected, the AI immediately follows your practice's custom escalation protocol --
whether that's forwarding the call to an on-call dentist, sending an urgent SMS alert,
or providing the patient with emergency instructions.

### How long does setup take?

Most practices are live within 5-7 days, with guided setup and staff training included.

## Get started

- [Book a demo](https://gethelpdesk.ai/#schedule-demo)
- [Pricing](https://gethelpdesk.ai/pricing/)
- [Contact](https://gethelpdesk.ai/contact/)