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Open Dental Integration

Seamless AI Phone Support For Your Dental Practice

10x better than voicemail.
10x cheaper than outsourced answering service

Connect GetHelpdesk.AI directly with your Open Dental system for automated appointment scheduling, patient inquiries, and 24/7 phone support that integrates perfectly with your existing workflow.

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Open Dental Integration
Live Connection
● Connected
Patient Scheduling
Appointment Confirmations
Patient Information Sync
KEY BENEFITS

Why Integrate GetHelpdesk.AI with Open Dental?

Transform your dental practice with seamless AI-powered phone support that works directly with your existing Open Dental system.

Answer Every Call

Answer Every Call

Never miss another call β€” even during peak times or after hours β€” with AI that understands your Open Dental schedule and books appointments in real-time.

Reduce Double Bookings

Reduce Double Bookings

Avoid scheduling mistakes with AI that remembers recent calls, respects block-outs, and updates Open Dental instantly.

Free Up Your Front Desk

Free Up Your Front Desk

Offload routine calls, FAQs, and scheduling to AI so your staff can focus on in-person patient care.

Improve Patient Experience

Improve Patient Experience

Personalized, professional responses 24/7 β€” with smart greetings for repeat callers and quick handling of emergencies.

HIPAA-Compliant & Secure

HIPAA-Compliant & Secure

Protect patient privacy with enterprise-grade security and full HIPAA compliance for all interactions.

Go Live Quickly

Go Live Quickly

Start handling calls with AI in under a week, with our guided setup and training.

WHAT YOU GET

How the Open Dental Integration Works

Simple, secure, and seamless integration that connects your AI phone system with Open Dental in just a few steps.

Get Started
  • Connect to Open Dental

    Use your Open Dental API credentials to securely connect and no database access required.

  • Customize Sync Settings

    Choose which data to share, including appointments, block-outs, patient info, and more.

  • Activate AI Call Handling

    Your AI begins taking calls, scheduling appointments, and updating Open Dental automatically with your team trained and ready.

CORE FEATURES

Core Features for Open Dental Users

Powerful AI capabilities designed specifically for dental practices using Open Dental.

Intelligent Appointment Scheduling

Real-Time Open Dental Sync

Always up-to-date with your schedule, provider hours, and appointment types.

Direct Calendar Booking

Books appointments directly in Open Dental β€” no manual entry required.

Smart Memory

Remembers recent calls to personalize greetings and avoid double bookings.

Staff Notifications

Sends real-time alerts and call summaries to your team after every patient interaction.

Appointment Request

Live

Patient: Sarah Johnson

Treatment: Cleaning & Exam

Preferred Time: Morning

Available Slot: Thu, Mar 21 – 10:00 AM

Confirm Appointment

Overflow Call Coverage

AI steps in during peak hours, ensuring no patient is left waiting.

After-Hours Emergency Booking

Handles urgent calls anytime by booking emergency slots directly.

Human Attention Alerts

Notifies your staff immediately if a call needs personal follow-up.

Frequently Asked Questions

Everything you need to know about integrating GetHelpdesk.AI with your Open Dental system.

Is patient data secure?
Absolutely. GetHelpdesk.AI is fully HIPAA-compliant and uses enterprise-grade encryption for all data in transit and at rest.
How long does setup take?
Most practices are live within 5–7 days. Configuration and training usually take 2–3 hours across a few short sessions.
Does it need database access?
No. The integration uses Open Dental’s API securely, so no direct database access is required.
Is it included in all plans?
Yes. Open Dental integration is included in all plans at no extra cost.