We already have voicemail — isn't that good enough?
Voicemail has no monthly fee, but it has a very high opportunity cost. Studies show 80%+ of callers hang up without leaving a voicemail — especially new patients who are comparison-shopping. They call the next dentist on Google. Every missed after-hours call is a potential patient you paid to acquire (through SEO, ads, or referrals) who never made it onto your schedule. GetHelpDesk.AI answers instantly, books the appointment right then, and your chair is filled the next morning.
Why is flat-rate pricing better than per-minute billing?
Per-minute services charge $0.75–$1.50 per minute — including hold time and transfers. A practice with 200 calls/month averaging 3 minutes each pays $450–$900/month in call fees alone, and still doesn't get appointment booking. GetHelpDesk.AI's flat rate includes 15 hours of AI coverage (~500-600 calls/month) with direct PMS booking included.
What's included in the $399/month plan?
Everything: 15 hours of AI call coverage (~500-600 calls/month), direct appointment booking into your PMS (OpenDental, Dentrix, Eaglesoft, iDentalSoft), multi-language support, emergency triage, call transcripts, practice-specific AI configuration, and founder-led onboarding. One-time $500 setup fee, then flat monthly. No per-call charges, no after-hours surcharges.
What happens if I go over 15 hours / ~500-600 calls?
High-volume practices are priced on a custom basis. Contact us or book a demo — we'll build the right plan for your call volume.
Is there a setup fee or contract?
There is a one-time $500 setup fee that covers your AI configuration, PMS integration, and founder-led onboarding. After that, it's flat monthly with no long-term contract — month-to-month only.
What PMS systems does GetHelpDesk.AI integrate with?
OpenDental (authorized API partner — deepest integration), Dentrix, Eaglesoft, and iDentalSoft (exclusive AI partner). The AI reads your real-time availability and books directly into your existing calendar.
How does pricing work for multiple locations?
Multi-location practices are priced on a custom basis based on total call volume and number of locations. Contact us or book a demo — pricing for multi-location groups is designed to make full-network coverage economically straightforward.
What's the ROI timeline?
Most practices see positive ROI within the first month. At $399/month, a single additional new patient per week ($1,200 average first-year value) more than covers the cost. Practices capturing 20+ after-hours bookings per month typically see 10-20x returns.
Can we see it before committing?
Book a 30-minute demo and we'll walk through your practice setup and run a live AI call. You'll hear exactly how the AI handles your patients' real scenarios before making any decision.
