# AI receptionist for multi-location dental groups and DSOs

GetHelpdesk.AI answers every location's calls 24/7, routes each caller to the right
office, and books the appointment into that office's schedule on its own providers,
hours and rules. One AI receptionist across the group, 30 practice management
systems supported, and $399 per location, month to month.

Production numbers, average per location at a multi-location practice, 30 days: 22
appointments booked, 6 new patients, $10k+ in revenue.

## What changes at scale

- **Every call reaches the right office.** Calls route per location, so a patient is
  booked into the office they called, on that office's schedule. Unlimited callers are
  answered at once.
- **Each office keeps its own rules.** Hours, providers, appointment types, operatories
  and block-outs are set per location.
- **Escalation follows each site's protocol.** An after-hours emergency forwards to that
  office's on-call dentist, sends an urgent SMS, or reads the caller that office's own
  instructions.
- **Every location reported the same way.** Every call returns a transcript and a
  summary, per location, so offices can be compared on the same measures.

## Groups already running it

- **JR Dental Care** (four locations, Open Dental) - "Even if there have been errors,
  I don't recall any specific mistakes." - Dr. Obdulia Rondon, Clinical Director.
  [Case study](https://gethelpdesk.ai/case-studies/jr-dental/)
- **Taft Hill** (seven locations, orthodontic and pediatric) - "At this point, it's a
  no-brainer. We have to have it, because if we lose those patients, somebody else would
  get them." - Viviana, Operations Manager

## Practice management systems

Books directly into 30 systems, including Denticon, Dentrix Enterprise, Dentrix
Ascend, CareStack, Fuse, Cloud 9, athenahealth, Open Dental, Dentrix, Eaglesoft, Curve
Hero and tab32. A group that grew by acquisition can usually keep each office on the
system it already runs. [All integrations](https://gethelpdesk.ai/integrations/)

## Pricing

$399 per location per month, month to month, no per-minute billing and no after-hours
surcharge. Larger groups and DSOs can ask for a group quote.

| Locations | Per month |
| --- | --- |
| 2 | $798 |
| 5 | $1,995 |
| 10 | $3,990 |
| Larger groups | Group quote |

## How groups start

1. **Pick three sites, not your best one** - one high-volume office, one that is always
   short at the front desk, and the one that runs differently.
2. **Write down the before numbers** - after-hours missed calls, booking rate, and calls
   a week the desk cannot get to.
3. **Run four weeks, then compare by location.** Pricing is per location and month to
   month, so the pilot does not commit the rest of the group.

Most locations are live within 5 to 7 days of kickoff.

## Compliance

Fully HIPAA compliant. Protected health information is encrypted in transit and at rest
under role-based access controls, and GetHelpdesk.AI signs a Business Associate
Agreement before go-live.

## Related

- [AI receptionists for multi-location DSOs](https://gethelpdesk.ai/blog/ai-receptionist-multi-location-dso/)
- [Phone answering requirements for dental groups](https://gethelpdesk.ai/blog/what-a-dental-group-should-require/)
- [Taking AI from one office to the whole group](https://gethelpdesk.ai/blog/from-one-office-to-the-whole-group/)
- [Single-location practices](https://gethelpdesk.ai/single-location/)
- [Pricing](https://gethelpdesk.ai/pricing/)
- [Book a demo](https://gethelpdesk.ai/#schedule-demo)