# GetHelpdesk.AI vs Smith.ai > GetHelpdesk.AI vs Smith.ai: built for dental practices, 16 supported practice management systems and up to 600 inbound calls for a flat $399. **Canonical:** https://gethelpdesk.ai/compare/gethelpdesk-vs-smith-ai/ **Smith.ai details read:** September 14, 2026 --- ## Built for dental offices, priced for busy phones. Smith.ai answers calls for law firms, home services and many other industries, and prices its plans by call count. GetHelpdesk.AI is built for dental practices, works with their practice management systems, and includes up to 600 inbound calls a month for one flat price. ## Where GetHelpdesk.AI comes out ahead ### Built for dental practices Scheduling rules, emergency triage and appointment types are designed around dentistry. Smith.ai serves many industries. ### Works with dental software 16 dental and specialty practice management systems, including Open Dental, Dentrix and Eaglesoft. Smith.ai names Calendly, Clio and Zapier. ### More calls for the price $399 a month includes up to 600 inbound calls. Smith.ai's Enterprise plan starts at $500 a month for 300 calls. ### Calls, texts and chat together Outbound calls, SMS follow-ups, a website chatbot and the call dashboard come in the same $399 plan. ## Side by side | | GetHelpdesk.AI | Smith.ai | |---|---|---| | Built for | Dental practices, groups and DSOs | Many industries | | Dental practice management systems | 16 supported, each with a support matrix | Integrations named: Calendly, Clio, Zapier | | How calls are billed | One flat monthly plan | Plans priced by number of calls | | Calls included | Up to 600 inbound calls for $399 | 300 calls on the $500 Enterprise plan | Smith.ai details are from its public website (Smith.ai pricing page; Smith.ai dental page), as read on September 14, 2026. ## Everything in one $399 plan - **Answers in under a second**: No hold queue and no phone menu, and several callers are answered at once, so busy mornings never back up. - **Books into your schedule**: Real appointments that follow your appointment types, provider hours and block-outs. - **24/7, every day**: After hours, lunch, weekends, holidays and the days you are closed. - **Outbound calls too**: The same AI calls patients back and follows up, on the same plan as inbound. - **SMS follow-ups**: A call that ends early, or needs a link or a reminder, carries on by text. - **Website chatbot**: Books, reschedules and answers questions on your website, doing everything the phone AI does. - **One dashboard for every call**: Every call, transcript, summary and booking in one place, including calls that did not book. - **25+ languages**: Detected automatically, including Spanish and Vietnamese, with no extra plan to buy. - **Emergencies on your protocol**: Urgent calls go to your on-call dentist, an urgent text, or your own instructions. - **Up to 600 calls a month**: Up to 600 inbound calls every month, with no per-minute billing and no after-hours surcharge. - **Built for DSOs too**: Per-location routing, hours and protocols across every office, with Denticon and Dentrix Enterprise supported. - **HIPAA compliant**: We sign a BAA, and patient information is encrypted in transit and at rest. ## Frequently asked questions ### Is GetHelpdesk.AI a good alternative to Smith.ai for a dental practice? Yes. GetHelpdesk.AI is built for dental practices, supports 16 practice management systems including Open Dental, Dentrix and Eaglesoft, and includes up to 600 inbound calls a month for a flat $399. ### Does GetHelpdesk.AI charge per call? No. One flat $399 a month includes up to 600 inbound calls a month, with no per-call or per-minute billing. ### Does GetHelpdesk.AI book appointments into dental software? Yes. It books directly into Open Dental, Dentrix, Eaglesoft and iDentalSoft, and supports 16 practice management systems in total, each with a published support matrix. ## Next steps - [Book a demo](https://gethelpdesk.ai/#schedule-demo) - [Pricing](https://gethelpdesk.ai/pricing/) - [All comparisons](https://gethelpdesk.ai/compare/)