# The AI dental receptionist that books calls into your PMS

For dental offices: missed call to booked appointment. Your next new patient may not
wait for a callback. GetHelpdesk.AI answers patient phone calls 24/7 while the caller
is still on the line, follows your scheduling rules, and puts the appointment on your
schedule -- directly in your practice management system (PMS) -- before the call ends.
Your team sees what happened, so fewer callers become lost patients.

Use it after hours, for overflow, or on every call.

## Production numbers

Average per practice, last 30 days:

- 22 appointments booked
- 6 new patients
- $10k+ in patient revenue

Pricing is a flat $399/month with the first month free, month to month, and includes up to 600 inbound calls a month.
HIPAA compliant. Most practices are live within 5-7 days.

## What it does

- **Answers every call**, day or night, including after-hours and peak-hour overflow.
- **Books directly in your PMS** -- no double entry, no manual transcription.
- **Follows your scheduling rules**: appointment types, provider hours, operatory
  routing, and block-outs.
- **Escalates emergencies** using your practice's custom protocol -- forward to an
  on-call dentist, send an urgent SMS, or give the patient emergency instructions.
- **Summarizes every call** to your team, flagging what needs attention.
- **Multilingual** patient handling.

## AI dental receptionist vs a traditional answering service

Dental practices are switching from per-minute answering services ($0.75-$1.50/min,
taking messages only) to GetHelpdesk.AI. The
[dental answering service](https://gethelpdesk.ai/dental-answering-service/) page covers booking and
pricing in detail, and the
[AI receptionist vs answering service comparison](https://gethelpdesk.ai/ai-receptionist-vs-answering-service/)
adds voicemail and in-house staff.

## Practice management system integrations

- [Dentrix](https://gethelpdesk.ai/integrations/dentrix/)
- [Open Dental](https://gethelpdesk.ai/integrations/open-dental/)
- [Eaglesoft](https://gethelpdesk.ai/integrations/eaglesoft/)
- [iDentalSoft](https://gethelpdesk.ai/integrations/identalsoft/) -- exclusive AI partner

## Frequently asked questions

### Can AI receptionists book dental appointments?

Yes. GetHelpdesk.AI connects directly with popular practice management systems like
Dentrix, Open Dental, Eaglesoft, iDentalSoft and more to book, reschedule, and confirm
appointments in real time -- no double-booking, no manual entry required.

### Is patient data secure with GetHelpdesk.AI?

Absolutely. GetHelpdesk.AI is fully HIPAA-compliant. All patient data is encrypted in
transit and at rest, and we follow strict access controls to ensure Protected Health
Information (PHI) is never exposed or mishandled.

### How does the AI handle emergency dental calls?

GetHelpdesk.AI is trained to recognize urgent dental situations. When an emergency call
is detected, the AI immediately follows your practice's custom escalation protocol --
whether that's forwarding the call to an on-call dentist, sending an urgent SMS alert,
or providing the patient with emergency instructions.

### How long does setup take?

Most practices are live within 5-7 days, with guided setup and staff training included.

## Related pages

- [Dental answering service](https://gethelpdesk.ai/dental-answering-service/)
- [After-hours and 24/7 coverage](https://gethelpdesk.ai/after-hours-dental-answering-service/)
- [For orthodontic practices](https://gethelpdesk.ai/orthodontic-answering-service/)
- [AI receptionist vs answering service vs voicemail](https://gethelpdesk.ai/ai-receptionist-vs-answering-service/)

## Get started

- [Book a demo](https://gethelpdesk.ai/#schedule-demo)
- [Pricing](https://gethelpdesk.ai/pricing/)
- [Contact](https://gethelpdesk.ai/contact/)